{"id":455,"date":"2026-05-05T13:31:46","date_gmt":"2026-05-05T13:31:46","guid":{"rendered":"https:\/\/www.algurgfoundation.com\/?page_id=455"},"modified":"2026-09-17T12:26:53","modified_gmt":"2026-09-17T08:26:53","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.algurgfoundation.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

Q: How can I submit an assistance request?<\/h3>\n

A: You can register by accessing the following link and submitting the registration form: https:\/\/aidmanagement.algurgfoundation.com<\/a>.<\/p>\n

Q: Can the file be registered under the wife or one of the children\u2019s names?<\/h3>\n

A: The file must be registered under the husband (father) only. It can be registered under the wife (mother) name, only in case of divorce or the husband\u2019s death.<\/p>\n

Q: Has my application been received successfully?<\/h3>\n

A: After completing the registration and filling out the profile, you will be redirected to the assistance application page.<\/p>\n

Q: Is there a reference or application number I can use for inquiries?<\/h3>\n

A: Yes, an application number will be generated upon submission. You can also track your application status through your profile page.<\/p>\n

Q: When will I receive a response to my application?<\/h3>\n

A: Once assistance is approved, you will receive a notification via the homepage and WhatsApp for review.<\/p>\n

Q: How do I know if the application has been approved?<\/h3>\n

A: You can track the status through your profile page by selecting \u201cTrack Requests\u201d.<\/p>\n

Q: If the application is rejected, can I know the reason?<\/h3>\n

A: Yes, you can view the reason via the homepage under \u201cTrack Requests\u201d and selecting the relevant application.<\/p>\n

Q: Can I resubmit the application after rejection?<\/h3>\n

A: Yes, considering the comments on the rejected application and avoiding them in the new submission.<\/p>\n

Q: Is assistance provided once or periodically?<\/h3>\n

A: Assistance is provided once per year. You must update your profile before submitting a new request.<\/p>\n

Q: Can I apply before one year has passed?<\/h3>\n

A: No, a new application can only be submitted after 12 months from the last assistance request.<\/p>\n

Q: What types of assistance does the organization provide?<\/h3>\n

A: Rental assistance, educational support (school\/university), medical assistance, and electricity, water, and sewage bill assistance.<\/p>\n

Q: What documents are required for application?<\/h3>\n

A: Requirements vary depending on the type of assistance. The following documents may be required:<\/p>\n

    \n
  • Copies of passports, residency visa, and Emirates IDs for all family members<\/li>\n
  • Copy of family book \/ decree (for UAE nationals only)<\/li>\n
  • Copy of marriage certificate<\/li>\n
  • Copy of vehicle ownership<\/li>\n
  • Proof of receipt or non-receipt of social assistance (UAE nationals only)<\/li>\n
  • Salary certificate<\/li>\n
  • Bank statement for the last 6 months \/ loan or debt certificate if applicable<\/li>\n
  • Certificate of number of trade licenses<\/li>\n
  • Divorce \/ abandonment \/ dependency certificate<\/li>\n
  • Death certificate of husband\/wife<\/li>\n
  • Recent certificate confirming non-remarriage after divorce or death<\/li>\n
  • Prison certificate for families of inmates<\/li>\n
  • Recent unemployment certificate for individuals over 18 who are not working or studying<\/li>\n
  • Copy of tenancy contract (attested) or property ownership<\/li>\n
  • School fee statement or arrears statement<\/li>\n
  • Recent medical reports for illness or people of determination<\/li>\n<\/ul>\n

    Note: All submitted documents must be clear copies and valid for at least three months.<\/strong><\/p>\n

    Q: Who is eligible to apply for assistance?<\/h3>\n

    A: Applications are limited to UAE national families and residents inside the country whose eligibility is confirmed after case evaluation.<\/p>\n

    Q: Must documents be updated?<\/h3>\n

    A: Yes, residency permits for all family members must be valid, and all documents must be issued within the last 3 months.<\/p>\n

    Q: What happens if incorrect information is provided?<\/h3>\n

    A: The application will be rejected.<\/p>\n

    Q: Will data confidentiality be maintained?<\/h3>\n

    A: Yes, all data is kept strictly confidential. You may review our privacy policy link via the homepage.<\/p>\n

    Q: Are all assistance applications accepted?<\/h3>\n

    A: No, acceptance depends on management approval, document accuracy, and eligibility.<\/p>\n

    Q: Can I apply for more than one type of assistance?<\/h3>\n

    A: Only one assistance application is allowed per year.<\/p>\n

    Q: Can I inquire about applications by phone?<\/h3>\n

    A: No, please track your application through your profile page.<\/p>\n

    Q: What if my application is missing documents?<\/h3>\n

    A: Documents cannot be completed after submission. The application will be rejected, and you may reapply after fulfilling all requirements.<\/p>\n

    Q: How long does the application review take?<\/h3>\n

    A: The review period varies depending on the case and the response time of the assisting entity. You will be notified once a decision is made.<\/p>\n

    Q: Do I need to visit the organization to complete documents?<\/h3>\n

    A: No, all applications are handled exclusively through the online assistance portal.<\/p>\n

    Q: Can I update my data after registration?<\/h3>\n

    A: Yes, you can update your information anytime through your profile.<\/p>\n

    Q: Can the assistance application details be updated after submission?<\/h3>\n

    A: No, modifications are not allowed after submission. In such cases, the application will be rejected, and you may submit a new application after 3 months. (For example: entering incorrect bank details for the school or real estate office).<\/p>\n

    Q: What if I forgot my password?<\/h3>\n

    A: You can reset your password using the \u201cForgot Password\u201d option on the login page.<\/p>\n

    Q: What should I do if I cannot add a family member due to \u201cduplicate registration\u201d?<\/h3>\n

    A: This means the person is already registered under a previous account. The solution is to log into their old account using their digital ID, then go to settings and select \u201cpermanently delete account.\u201d After deleting the account, you can add them again under the head of household\u2019s account.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Q: How can I submit an assistance request? A: You can register by accessing the following link and submitting the registration form: https:\/\/aidmanagement.algurgfoundation.com. Q: Can the file be registered under the wife or one of the children\u2019s names? A: The file must be registered under the husband (father) only. It can be registered under the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-parts\/common-template.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-455","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQs - Al Gurg Foundation<\/title>\n<meta name=\"description\" content=\"Explore FAQs covering Al Gurg Charity Foundation's programmes, application process, donation options and partnership opportunities across the UAE region.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.algurgfoundation.com\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Al Gurg Foundation\" \/>\n<meta property=\"og:description\" content=\"Explore FAQs covering Al Gurg Charity Foundation's programmes, application process, donation options and partnership opportunities across the UAE region.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.algurgfoundation.com\/en\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Al Gurg Foundation\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-17T08:26:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.algurgfoundation.com\/wp-content\/uploads\/2026\/06\/logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.algurgfoundation.com\\\/en\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/www.algurgfoundation.com\\\/en\\\/faqs\\\/\",\"name\":\"FAQs - 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